Get in Touch With Us

Got a question about one of our reviews, spotted something that needs a second look, or want to tell us about a crypto casino we haven't covered yet? This page explains how to reach the Top Bitcoin Casinos team and what you can expect once you do.

The Best Way to Reach Our Editorial Team

Email is the most reliable way to get in touch. Send your message to [email protected] and a member of our team will read it personally — we don't rely on auto-replies to do the work of a real response. Our aim is to reply within two working days, though during busier periods it can take a little longer.

A quick heads-up on what your message is about helps us route it to the right person faster. If you're flagging a factual error, tell us exactly where you saw it. If you're asking a general question, a bit of context about what you're trying to find out goes a long way.

What You Can Contact Us About

• Review and ranking questions — If you want to know why a site sits where it does, or how a bonus offer or rating was assessed, ask us directly.
• Corrections and updates — Licensing details, bonus terms, supported coins and payout speeds at crypto casinos change often. If something on jessiemonds.com looks out of date, we want to know.
• Site suggestions — If there's a crypto casino you think belongs on our radar, or an angle we haven't covered — say, coverage of a specific state's restrictions or a particular coin's support — let us know what you'd like to see.
• Feedback on our content — Whether you found a guide useful or think a section is missing something readers actually need, we read every note.
• Partnership or editorial enquiries — If you represent a crypto casino or a related business and want to discuss working with us, introduce yourself and explain what you have in mind. We're upfront that some of the offers we feature earn us commission, and that never decides how a site is scored or ranked.

Questions We're Not Able to Answer

We're a review and comparison site, not a casino operator, a payment processor, or a financial or legal adviser. That means a few things fall outside what we can help with:

• We can't access, manage or recover anyone's casino account, deposits or withdrawals — those requests need to go to the casino's own support team.
• We can't give tax advice. If you have questions about how gambling winnings or crypto gains are taxed, a qualified tax professional is the right person to ask, since the answer depends on your personal situation.
• We can't give a definitive legal opinion on whether playing at an offshore crypto casino is permitted in your specific state. Gambling law varies by state and changes over time, so if you need certainty, check with your state's gambling authority or a lawyer.

If you're weighing up state-specific access questions before you play, our guide to trusted casinos outside standard restriction schemes covers some of the related access considerations and may be a useful starting point alongside your own research.

If You Need Support With Gambling

If gambling has stopped feeling fun, or you're worried about your own play or someone else's, that's more important than any question about rankings or bonuses. The National Problem Gambling Helpline is available at 1-800-GAMBLER, confidentially and at no cost. Please reach out to them directly rather than waiting on a reply from us. It's also worth knowing that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections as regulated, state-licensed operators — if that matters to you, mention it when you contact a casino's support team directly to see what options they do provide.

What Happens After You Send Your Message

Every email is read by a real person on our team, not a bot. We aim to get back to you within two working days. If your question needs more digging — for example, checking a specific bonus term or licensing detail — we'll say so and follow up once we've confirmed it rather than guessing.

We keep our reviews as accurate and current as we can, and reader messages are part of how we catch things that have changed. If something you read on jessiemonds.com affected a decision you made — good or bad — we'd genuinely like to hear about it.

Before You Get in Touch

A few quick notes that might save you an email:

• All content on jessiemonds.com is intended for readers aged 21 and over, or the applicable legal minimum in your state, whichever is higher.
• Crypto casinos featured on this site are licensed offshore, typically in jurisdictions such as Curaçao or Anjouan, and are not regulated by any US authority. This is a legal grey area for US players, and availability differs by state — always check your own state's rules before signing up anywhere.
• Crypto values move. Any balance you hold or play with in Bitcoin, Ethereum, Litecoin or similar coins can rise or fall in dollar terms independently of anything that happens at the casino, and that risk sits with the player.

Thanks for taking the time to read this far — we look forward to hearing from you.